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Jul 23 at 05:24 PM

C4C Origin ID error to MKT in PRD


Hi experts

I have a bug in PRD when callers are brought in from C4C.

It gives me an error with the source ID.

This same error happened to me in quality and I corrected it by adding the C4C ID in MKT, specifically in the C4C Source ID settings.

But in PRD it doesn't let me modify and include the new C4C ID in PRD.


Elio C