on 07-27-2021 8:40 PM
Is there a way to make the chatbot floating so that the user can move around the chatbot to other parts of the page if it's blocking some functionality? Or is there a way to minimize the chatbot so that it doesn't appear unless we choose to maximize it again?
Hi Tim,
If you use the SAP Conversational AI Web Client, it comes with built-in drag and drop functionality (grab and drag from the header). The WebChat does not and floats in a specific place (bottom right).
In both case the Channel configuration offers an option to decide if the chat window should be opened by default or not.
BR - Jean-Yves
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