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Jul 21 at 08:06 AM

Organization Determination bases on the customer sales area in CRM


Hi Team,

I Have a requirement in SAP S4HANA 1909 Customer Management as below.

When i create a service request, the sales areas maintained at customer master data should be determine automatically in the service request or it should a pop up with sales organization + DC + DV and along with Sales office and sales groups assigned in the sales areas.

Please note that the customers will be having multiple sales areas.

Currently it is showing all the sales groups and sales offices which is not even assigned to customer.

am using the org determination rule 10000144.