Skip to Content
0
Jul 21, 2021 at 02:17 PM

SAP GUI 7.40 crash only for one system logon

1045 Views

Hi
my user's sap gui doesn't show login credentials when trying to connect to production systems. Show 
credentials when connecting to test system.

Tests done.
1) Reinstalled the sap gui. NOT ok
2) "run as" other user  on the same PC, credentials  are shown.
3) if the user connects from another PC there are no problems.
4) install  sap  gui 7.70 same problem

trace log on the same PC for different users show
file sapfewdll_

run SAP GUI for USER A -  OK
********************************************************************************
SAP SE, Trace File  
******************************************************************************************************
Date:
                                
Tue Jul 20 12:50:39 2021

Trace mode
(0xFFFCFFFF):          
Monitor Warning Error detailed (Components) (Components-detailed) timestamps 

********************************************************************************
Trace
components: 
********************************************************************************
(20.07.21
12:50:39.469)(95564/55504 KB)   CThreadExceptionHandlerBase
0x06E45D30 instantiated

Monitor                      
: SAPFEW UI-Thread id=16708
Monitor(20.07.21
12:50:39.607)(103980+8416/63560+8056 KB): CMainFrame::OnCreate(): Empty Menucreated, handle 0x2e08ef
Monitor(20.07.21
12:50:39.665)(105392+1412/65352+1792 KB): Main Window (l=36, t=22, r=786,b=572)
Monitor(20.07.21
12:50:39.675): CMyUIThread::InitInstance(): Init local histor
Monitor(20.07.21
12:50:40.135)(107180+1788/67288+1936 KB): Loaded local DB.
Monitor(20.07.21 12:50:40.138)(107184/67352
KB): Loaded local tab order DB.
Monitor                      
: Exit of CMyUIThread::InitInstance(): successful

run SaP GUI for USER B --- NOT OK 

(20.07.21
12:40:08.409)(67080+67080/45496+45496 KB)  
CThreadExceptionHandlerBase 0x055B20B0 instantiated
Monitor(20.07.21
12:40:08.410)(67084/45496 KB): SAPFEW UI-Thread id=1792
Monitor(20.07.21
12:40:08.552)(76468+9384/53852+8356 KB): CMainFrame::OnCreate(): Empty Menu
created, handle 0xb0945
Monitor(20.07.21
12:40:08.599)(78528+2060/55968+2116 KB): Main Window (l=734, t=0, r=1484,
b=550)
Monitor(20.07.21
12:40:08.626)(78772/56128 KB): CMyUIThread::InitInstance(): Init local history
 

any suggestions ?