This question is generated from the comment :
"(As of 2021/06/24)
I am accessing from Japan.I would like to ask you to fix the problem."
Thanks for getting in touch. The following worked with another user, so could you please try this and tell me whether this works or not:
- IMPORTANT: Go to sap.com and log out. This will help confirm there are no issues with authentication.
- Then log back in.
- Then try the download again.
- Then, please let me know how you got on, with a screenshot of any error messages.
Thanks and best wishes,