iRPA Cloud Studio Capture: Invisible elements

[joni22]

Hello everyone,

when I try to capture a certain webpage, invis-elements-orig.png;

in the captured screen the input elements are not visible anymore: invis-elements.png

Any solution to this?

regards, Joscha

[joni22]

Hello Chaitanya,

it seems like the problem only occurs on website captures. Also, it is only possible for me to get capture results while capturing Internet Explorer. When I try to capture Edge or Chrome, it does not work at all. Neither with Cloud, nor with Desktop Studio.

regards,

Joscha

[Chaitanya_Priya]

joscha_n,

Did u enable the RPA browser extension for Chrome?

What is the version of your Desktop Agent and RPA browser extension.

[joni22]

chaitanyapriya.puvvada thanks for asking!
Yes, the extension was enabled all the time but it still does not work. Since we have a strict security policy for Chrome in my company, I am using MS Edge (+Extension) for all iRPA issues. But screen capturing does not work at all.

This is the concerning page:

But Cloud Studio can not capture the page. It stays on "Detecting Screen":

It would be great if you have any hint on this.

regards, Joscha

[Chaitanya_Priya]

What is the version of your Desktop Agent and Edge Browser RPA extension?

Can you make sure you have the correct MS Edge extension matching to your Desktop Agent version?

If not please download the latest RPA browser extension for Firefox and Desktop agent too.

[joni22]

Hello and thank you for the response.

I am quite sure that I have the correct and latest extension installed, but to be safe:

Can you send a link where and how to download it?

[Chaitanya_Priya]

joscha_n,

Are u facing the issue only for Web Applications or any other screens that you capture in other technologies like UI Automation etc ..