How and where can you see more details about email campaigns?

[former_member654580]

Hi experts

We have an integration with Sinch as an email provider.

But I have a question: When viewing the performance of the campaign you can see, for example, the number of emails opened, rejected among other numbers

But where can you see which emails were rejected, which were those customers?

BR

Elio C

[isathore]

Hi Elio,

In addition to the blog, please check our online documentation where we describe not only operational reports but also SAP Analytics Cloud stories, for example:

Analytics - SAP Help Portal

Campaign Analytics - SAP Help Portal

You can also have information on the Design Studio app.

Best Regards

Isabelle

[isathore]

here is the link where the Design Studio is described

Using Analytical Reports - SAP Help Portal

[SCHNEIDERT]

Hi Elio,

did you already check the Analytics and Report Gallery? There you should be able to find a suitable report. Check also this blog post from Josef Ebauer: https://blogs.sap.com/2018/07/20/use-bounce-reporting-in-sap-marketing-cloud-to-improve-the-quality-...

Kind regards

Tobias

[former_member654580]

Hi schneidert

How do you make these fields visible in dimensions?

In the example you have in the Blog you have some visible fields in the dimension.

But how and from where can you make them visible to use in the report?

BR

Elio C