One of our users has generated an AR invoice as below.
1. Document number : -10835 (a negative/ minus value)
- Relationship map of above AR invoice has only the AR invoice ( no other documents)
- Although it don't have items, above AR invoice has a value, but no journal entry
2. Erroneous AR invoice refers the delivery document 390 (please check remarks field)
3. but when we look for the relationship map of Delivery document 390, it shows a different relationship map
4. we cant cancel above erroneous AR invoice. When we try cancelling it, the cancellation document generates but cannot add it. nothin happens
what should we do?