Hi all
We're looking at whether to implement chat functionality in our web shop
However, we're struggling a bit what components are actually needed here
As far as I can decipher, we need:
For Windows client: Multichannel Interface; a separately licensed component?
For web client: Integrated Communication Interface/BCB (are these in fact the same component)? Do we need a separated license for this?
Does that sum up the required components, or is more required?
Thanks for your help!