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Jun 28, 2021 at 03:47 AM

merge functionality can be applied in the scenario of using two mandatory attributes

352 Views Last edit Jan 02, 2023 at 01:53 PM 2 rev

Hi everyone! I have a question: I would like to know if the merge functionality can be applied in the scenario of using two mandatory attributes: if the email and the mobile phone are the same, then: the merge is done.

Scenarios that should not merge and you must create a new contact:

- if the email is the same but the mobile is different, then: do not do the merge and create a new contact

- if the mail is different and the mobile is the same, then: the merge is not done and a new contact is created

¿Anyone know if it is possible to do it this way?

Please let me know

Thanks in advance.

Best regards :)

Carla