SAP Field Service Management Business Partner master data Addresses

[former_member747953]

Hello Experts,

I have Some Business partners which have multiple addresses in FSM MD application.

During creation of new service call, address data are filled with the first address record from business partner master data. how can i choose another one from recorded addresses?

[former_member739859 · Accepted solution]

Good Day Mahmoud,

if you enable the new modal UI which is now available in Preview mode you can specify a custom address during the service call / activity creation process.

More information are available here:

https://help.sap.com/viewer/fsm_preview_program/Cloud/en-US/modal-ui-activity-address.html

Cheers

[VishnAndr]

Perhaps look into the address resolution logic?

https://help.sap.com/viewer/fsm_plan_dispatch/LATEST/en-US/address-resolution-logic.html