JavaScript ERROR Simulation recording

[former_member1236810]

Hi

Immediately after I press the record button, I get an error message that I have not encountered before.

I would love if someone could help me with that.
V. 10.5.2 (build 1723)

Thanks in advance

[MichaelSzmrtits]

Hi Kenny,

I would suggest that you will send us an official incident note via: https://launchpad.support.sap.com/#incident/create

You can use the component KM-WPB-PRO

For me this is not a common issue and the root cause analysis is difficult via the community. Maybe a change in your security environment has happen where the Antivirus software is blocking the execution of JavaScript or some local corrupt files. Really hard to say from here 😞

But I am confident that our technical support team has ideas to get this fixed.

All the best, Michael