Can't define Branch while create SO from SAPB1 Mobile

[former_member688795]

Dear Expert,

I try to create a Document SQ and SO from SAPB1 Mobile apps, but the Branch field is disable to define (there is no drop down list). I already setup the Default of Branch Assignment on my Super User Account and on BP Master data Setup.

Already reference to SAP Notes 2351736 - Branch Is Not Supported on SAP Business One Sales App, but I already using more higher version of SAP B1.

Did I miss something when setup the mobile apps ? Please let me know.

I'm Using SAP 9.3 PL 7 Hana Version.

Kind regards

Galih Pamungkas

[nidhisingh14]

Hi galih94

Could you please confirm the localization with which you are facing issue ?

Kind Regards
Nidhi Singh
SAP Business One Support

[former_member688795]

Dear Nidhi

the localization is define on Australia.

Kind Regards

Galih Pamungkas

[nidhisingh14]

Hi galih94

I would suggest you to create a support incident for same under component SBO-MOB-SAL as we have to investigate this issue further.

Kind Regards
Nidhi Singh
SAP Business One Support

[former_member688795]

Dear Nidhi,

Just want to confirm that the app that I use is SAP Business One mobile app for android not SAP Business one mobile sales, do I still need to create support ticket ? just want to make sure before I create the ticket that the app we discuss is SAP Business One mobile app for android.

Kind Regards

Galih Pamungkas

[nidhisingh14]

Hi galih94

It is ok that you are using SAP Business One mobile app for android

Multiple branch function is only disabled for India localization and as you are already using SAP Business One 9.3 so it should work in this version.

Please create a support incident for same issue, under component SBO-MOB-SAL as we have to investigate this issue further.

Kind Regards
Nidhi Singh
SAP Business One Support

[former_member688795]

Dear Nidhi,

Noted Thank You for your respond, I will create the ticket immediately. and closed this issue.

Kind Regards

Galih Pamungkas