Error : Destination could not be accessed in SAP CAI

Hi Team

So , We have built a chatbot on SAP CAI Enterprise Edition. When we are trying the api call we are getting destination could not be accessed.

--> We have created this destination in the same sub account as sap cai

--> We have checked & our destination is working fine .

Could u please help us with this . Any help would be appreciated

Thanks & Regards,

Karthik

I have attached the screenshot for reference

screenshot-2021-06-11-at-64150-pm.png