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Former Member
May 04, 2006 at 07:52 AM

Error during Knowledge Management startup

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Hi all,

We have recently applied SP15 on our EP Instances. The portal after bringing up has been working fine for a few days now, but now, when we try accessing any of the KM areas under it, we get the following error message saying knowledge management startup failed. We are currently on EP 6.0 SP 15.0.0. Please help!!

Error during Knowledge Management startup!

Please contact your system administrator

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Additional information:

java.lang.NullPointerException

at com.sapportals.wcm.portal.service.KMServiceImpl.afterInit(KMServiceImpl.java:219)

at com.sapportals.portal.prt.core.broker.PortalServiceItem.__initServiceInstanceStep2(PortalServiceItem.java:867)

at com.sapportals.portal.prt.core.broker.PortalServiceItem.startServices(PortalServiceItem.java:1081)

at com.sapportals.portal.prt.core.broker.PortalAppBroker.startLoadOnStartupServices(PortalAppBroker.java:1563)

at com.sapportals.portal.prt.core.broker.PortalAppBroker.start(PortalAppBroker.java:1518)

at com.sapportals.portal.prt.core.broker.PortalAppBroker.startNonCoreApplications(PortalAppBroker.java:1469)

at com.sapportals.portal.prt.runtime.Portal.init(Portal.java:406)

Srinidhi