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May 26 at 11:27 AM

C4C number range for registered product/installation point

120 Views Last edit May 26 at 12:48 PM 2 rev

Hi all,

I am currently setting up the standard integration for replicating the equipments and functional location from SAP ERP to C4C / Service Cloud registered product and installation point via CPI.

The replication for installation point works already. But I dont find the place to configure the number range for installation points and registered products in C4C. I want to set it to an external number range. In order to have the same IDs in the C4C objects as in the ERP.

At the moment, I see in C4C numbers starting from 1 counting up. And I can see the ERP number in the external reference.

Any tips? Where can I define the number range for installation points and registered products? Is it possible to set the internal C4C number to the same ERP number?

Thanks.

Best regards,

Deborah