on 05-26-2021 12:27 PM
Hi all,
I am currently setting up the standard integration for replicating the equipments and functional location from SAP ERP to C4C / Service Cloud registered product and installation point via CPI.
The replication for installation point works already. But I dont find the place to configure the number range for installation points and registered products in C4C. I want to set it to an external number range. In order to have the same IDs in the C4C objects as in the ERP.
At the moment, I see in C4C numbers starting from 1 counting up. And I can see the ERP number in the external reference.
Any tips? Where can I define the number range for installation points and registered products? Is it possible to set the internal C4C number to the same ERP number?
Thanks.
Best regards,
Deborah
HI Deborah,
Currently, we do not have option in business configuration to manually maintain external/internal number range for a Registered Product , Installation Point and Maintenance Plan.
Regards,
Suresh
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