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May 21 at 12:18 PM

1911 Feature in C4C : Business Partner with Multiple Roles, Doubts

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Dear team,

We have activated below scoping in C4C, To assign multiple Role to a customer.

However We wanted to test out this functionality and in BPReplication I sent two Roles,

<Role actionCode="04">
<RoleCode>CRM000</RoleCode>
<ValidityPeriod>
	<StartDate>2021-04-22</StartDate>
	<EndDate>9999-12-31</EndDate>
</ValidityPeriod>
</Role>
<Role actionCode="04">
<RoleCode>ZCRM02</RoleCode>
<ValidityPeriod>
	<StartDate>2021-04-22</StartDate>
	<EndDate>9999-12-31</EndDate>
</ValidityPeriod>
</Role>

but we recieved an Error message :

Only one role with rolecategory CRM000 allowed for customer 129xxxx.

Also from UI when i click on "Create from Business Partner" the list seems Empty. (it is working for Contact person but not for Account)

Anant Acharya , Saurabh Kabra : Can you please help us here?

Have a nice day!

BR

Dhruvin

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