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May 25, 2021 at 03:09 PM

Status of Credit Memo created in DSN


Hi Expert,

May I check if there is any missing configuration from my side that the credit memo status created from DSN will always appear as "Sent" and not updated to "Approved" even after we verified that the Credit memo is created successfully in SAP without any blocked status.

The invoice and Debit memo status can be updated to "Approved" or "Paid" but not for Credit Memo.

Thank you in advance for your reply.


credit-memo.jpg (223.9 kB)