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May 24 at 01:20 PM

How could I relate Individual Customer information UUID to Service Request data (C4C)?

259 Views Last edit Jun 01 at 08:17 AM 2 rev

Hi there experts.

I really need your help to understand how to relate two kind of files exported.

I exported differente type of files from our DB using Data Workbench.

Two types of files are

individual customer - customer information (Customer_ID, Customer_UUID, First_Name, Last_Name)

service request - ticket data (ID, UUID, CreationDateTime)

I am trying to relate them but I could not find the template to do so.

question: How could I relate two kind of files exported?

The field Customer_UUID in individual customer file is the same as UUID field in service request file?

How could I relate those files in order to link the data?

Thank you so much for your help