uninstalling NEPTUNE componenet

[former_member641698]

Hello

I am doing an upgrade and during the upgrade, I face undecided component. And there is a naptune component over there. I cannot delete it because I cannot find the attribute of NEPTUNE at support sap. How can I handle this issue? Is there any way to uninstall NEPTUNE

Thanks.

[Sriram2009]

Hi Onur.

Check this link it may help you to resolve

https://community.neptune-software.com/posts/how-to-deinstall-the-planet-8-free-trial

Regards

SS

[BGarcia]

Hi Onur,

We had a similar issue and our basis team sorted out by following these instructions provided by Neptune Software:
https://community.neptune-software.com/documentation/upgrading-to-s4hana-or-nw750-and-higher

The ACP file is also available there to download.

Kind regards,
Garcia

[gregorw]

I would suggest you contact the SAP Partner https://www.neptune-software.com who seems to be the provider of this Add On.