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May 12 at 09:21 AM

Custom field for interaction used in recommendations

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Hi all,

We have created a custom field "NetworkSite" to be used in interactions, as it say, it stores the address of the site (like www.de.xyz.com or www.ch.xyz.com) the user is currently watching.

We have integrated google analytics in our sap marketing to keep track of user interaction.

This information is correctly stored in the field and everything is running smoothly on that side.

Afterwards we decided to use this custom field also in recommendations (adding and enabling it in custom field in CEI_IA_IC, Interactions), with the aim to give different recommendations based on the site. Like top sellers filtered by uk site etc..

Filtering using this property doesn't seems to have any effect at all on the recommendations that are shown, they are all identical.

What are we missing here?

many thanks,

Laura