on 04-25-2021 8:18 AM
Dear experts,
I would like to request your help.
We got one requirement that is the following:
E-commerce has more than one webform to track info from the prospect/lead, being like "Contact Us" from the e-commerce system and integrated it with C4C as lead Business Object. We know that is possible to integrate one webform from e-commerce to C4C, but the thing is when we have more than one webform, like for instance "Contact Us 2" having different types of fields and so on..
So my question is whether is possible or not to integrate more than one webform to the same BO ( Lead Object), perhaps holding different types of conditions in the middleware to track the correct webform and create the lead object in C4C.
Thanks a lot for your support!
Best Regards,
Eric
Hi Eric,
do you use SCI (formerly CPI) as middleware?
If so, it should be possible to create your own iFlow and handle the input of the different webforms differently and by that create leads with different fields/values in C4C.
BR Tobias
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Thanks Tobias! that´s what I thought, we would need to create dynamic webforms, considering its fields and logic and then design the flows accordingly! Thanks again!
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