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Apr 15 at 03:27 PM

Payment Wizard takes a long time in step 5


Dear All

I want to make follow questin about Payment Wizard: In sap 9.3 PL 10 SQL, the user execute payment wizard, it select between 200 and 300 business partners however, in the step 5 of the payment wizard, where the user choses a payment method, the wizrd takes a long time in proicess information. we have calculated 30 minutes and the wizard does not finish.

if the user chooses less business partner, for instance 20, in the step 5 the wizard takes about 3 minutes and the result are more of 600 document to pay.

we disable add ons, SPs and formatted searches but the payment wizard continuous taking time in the step 5.

is it normal that the payment wizard takes a long time while process information in step 5?

what is the source of this issue

does exist any log in the payment wizard that it can cause this error and be eraser?

thanks for your kind attention