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author's profile photo Giorgia Bizzotto
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Giorgia Bizzotto

Marketing Content Studio: Block size in e-mail template

Posted on Apr 08 at 07:27 AM 41 Views

Hi everybody,

when using the layout with two blocks, these blocks have the same size. Is there a possiblity to change this? In my case the customer want the image to be small and on the left size.

I tried to download the html and change it (the first table should use the first 2 columns and the text the other 10 columns).

I uploaded the html and create a new e-mail template. In the design and preview tab the position looks pretty good.

The problem is the layout of the e-mail in Outlook. Each block uses six columns and so it's very difficult to read the text under the title.

The e-mail in browser is looking fine, as in the preview.

Do you know what I missing? Or a way to change the size and position of the blocks?

Thanks and bye bye!

Giorgia

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2 Answers

  • author's profile photo Markus Grant
    Markus Grant
    Posted on Apr 08 at 08:22 AM
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    Hi Giorgia Bizzotto ,

    Not sure if you noticed that if you select the row there is a dot which acts as a "slider". You can move this to adjust the widths of the columns. However, it is not very granular and seems the only options are 25%-75%, 33.3%-66.7%, 50%-50% (default), 66.7%-33.3% and 75%-25%.


    screenshot-2021-04-08-112238.jpg (20.9 kB)
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  • author's profile photo Saurabh Kabra
    Saurabh Kabra
    Posted on Apr 08 at 09:40 PM
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    Hi,

    It is tough to say what is wrong here because an email looks good in the preview as well as web browser version. Hence I would suspect it could be something linked to email client application (in this case it is Outlook)

    Maybe you can try using a different email account like Gmail or Yahoo or GMX and then try to see the message in the browser or their respective applications. If all looks good then I would assume that it could be due to some outlook rendering issue and most likely there will be some fix available over the internet(as it is a quite widely used application for email) by the means of CSS/html-header which will be able to fix your issue.

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