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Former Member

Lead and Opportunity management

Dear all

I am new in CRM.

Can anybody send me the documents abt lead and opportunity management?

pls it very helpful for me

jayesh patel

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3 Answers

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    Former Member
    May 01, 2006 at 04:56 AM

    Hi Jayesh ,

    If you have any particular question hope i can help u out in lead management.

    Cheers

    Ram

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  • May 01, 2006 at 12:27 PM
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    Former Member
    Oct 15, 2006 at 07:39 PM

    Hi all,

    My question is regarding an outbound lead management scenario. I am required to perform a gap analysis between

    an AS-IS home grown application and TO-BE CRM system for the outbound lead scenario. Is there any specific approach that i should follow in performing the gap analysis like particular templates, methodology etc.,

    Any information regarding this will be very helpful.

    Thanks

    Kris

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