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Apr 07, 2021 at 12:27 PM

My vouchers expired before the end of my campaign

60 Views Last edit Jul 05, 2021 at 08:42 AM 4 rev

Hello Emarsys Loyalty Experts,

In my Loyalty program, I set a voucher as a promotion reward, but on the last date of the promotion the voucher became inactive.

How can I sync the end of my vouchers and my Loyalty promotions?

Can I track which customers did not receive a valid voucher?