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Mar 26 at 03:38 PM

C4C: Deviating address for visits

112 Views Last edit Apr 09 at 01:11 AM 2 rev

Hello everyone,

in some cases it is possible that accounts have several adresses, one only for visits which might not be at the official company location. When adding a second adress to the account, I have the possibility to select this address when planning the visit. This is good already. Anyway, when using the visit planner functionality in C4C, it will always show the main address, which makes route plannings and working with the map quite difficult. Is there a way to work with the second address here? Do you have any experiences with this?

(Changing the visiting address into the account's main address would work, but is not an option).

Thank you for your advice!

Kind regards

Insa