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Setting up S/4 HANA Cloud for Sending Emails

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We are on Release 2102 and would like to explore turning on the email functionality. Currently we do not send any emails for workflow or other monitoring activities, and I was wondering if someone would know where I would need to get started on this. Also, I would like to know what the effort level is and whether we will need to work with SAP on this regarding the URL links. If anyone has any experience or thoughts on this, this would be greatly appreciated. Thanks.

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Hi Daniel. Thanks for the response back. I was thinking of using these notifications for Purchase order/requisition workflows. We often times get asked about getting these types of notifications. I do understand and have read about these email templates, but where in the system am I making the connection between S/4 HANA Cloud and Outlook? I am not sure how to trigger the email based on the workflow because I think there is some system administration steps missing. Let me know your thoughts. Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

PollyGan
Advisor
Advisor

Hi Jonathan,

If you're looking for the email notification for purchase requisition/purchase order workflow specifically, please visit SAP best practice website: https://rapid.sap.com/bp/scopeitems/J45 and check the scope item J45: 5.1.3 Setup Mail notification for purchase order workflow.

And How to enable email notifications for pending purchase order approvals? - SAP Help Portal.

Manage Workflows for Purchase Requisitions - SAP Help Portal

Kind regards,

Polly

Answers (1)

Answers (1)

danielwz
Product and Topic Expert
Product and Topic Expert

Hi Jonathan,

Not sure you want to set up email notification for what kind of workflow, take sales workflow for example, you can refer to Set Up Email Notifications for Approval Workflows for the step-by-step guide.

While if you want to set up email notifications for other workflows, you can refer to Enable Email Notifications for a Situation Type as well.

For more information, you can refer to SAP Help Portal.

Hope this helps.

Regards

Daniel