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Mar 18, 2021 at 03:34 PM

Account's Marketing Permission field in Segmentation model

51 Views Last edit Mar 18, 2021 at 03:37 PM 2 rev

Hello Team,

We're using Marketing on prem 2020 version.

An account has 4 contacts -

with permissions as below -

as you see, the account's permission is null, but account's contacts' permissions are opt outs for three and opt in for one contact.

To access account's permission, I use Communication medium Opt In field under account's view SAP_CE_IC_COMPANY -

but this field is showing account's contacts' permissions and not account's permission -

Can you please tell us which field to use to access permission at account level, i.e. account's permission?

Also why 'Communication Medium Opt In' is showing permission at contacts' level, when that field is under account's view -SAP_CE_IC_COMPANY?



account.png (63.4 kB)
permissions.png (114.2 kB)
mkt-perm.png (61.3 kB)
ct3dt.jpeg (40.3 kB)