I am trying to write a workflow rule that uses the "matches pattern" command. I would like to use one single matches pattern command but insert multiple key words in this patttern.
I am looking to see of the Subject of a Customer Support Ticket contains multiple key words and then assign the ticket to a certain Team ID.
Subject --> matches pattern ---> *tom*,*jerry*,*donald*,*sylvester*
Instead of having to create one "or" matches pattern for every key word.
Can this be achieved by using a ; or , or <> separator between each word?