CIG - frequency of retry

[former_member709286]

Hi Expert:

We have case where we do wrong configuration which is incorrect realm ID. Then CIG keep on retrying and status failed. We have try deactivate web service and rerun interface setup. But it’s work only the one that realm id correct. Pls advise.

This is picture that CiG keep on retry for wrong sender realm ID.

Many thanks in advance.

[former_member683157 · Accepted solution]

Hi Manthana,

With current logic, it will re-try for some time and mark it as failed.

May be 10 times for failed ones.

Thanks,

Niraj Nirola