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Mar 12 at 03:44 PM

Channels in Campaigns

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What are the values in "Channel" column in the "Campaigns" app? I found some blogs around 2016, that the values that belong to the channel attribute are email, fax, letter, sms, phone and undefined.

Is this field something standard offered by SAP and discontinued? if so, how do I configure this?

Thanks,

Kirthana