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Mar 03, 2021 at 01:20 PM

Sales App - Internal Server Error

96 Views Last edit Mar 03, 2021 at 01:22 PM 2 rev

login-failed.jpgHello experts,

We are facing the following issue regarding the SAP Business One Sales App (hosted by 3rd party cloud).

Using tablets with Android version 5 we try to login to sales app but it failed with internal server error (see attached image). Notice that when we perform reinstall of sales app or clean the cache of application we establish 2-3 successfully logins but after that the same issue occurs.

Notice that this happens to all mobile users but only for Android. We do not experience any connection issue with iPAD for the same mobile users.

Do you have any idea? Have you ever experience the same issue?

Best Regards,

Papadogiannos Spyros


login-failed.jpg (62.9 kB)