on 02-26-2021 11:43 AM
Hi Abhishek
We are following your blog in conjunction with the content agent user guide (link given below) to setup CTS+ for CPI tenants running in cloud foundry .
We have created the necessary destinations ContentAssemblyService , CloudIntegration and , ChangeManagementSystem .
But when we click transport in the CPI package we are getting error " unable to export mtar file . check destination configuration" .
It does not show exactly which destination has error . The check connection results for all the 3 destinations is +ive (only that for assembly & Integration destinations we get 401 unauthorized error)
How can we check which destination has an issue here .
thanks and regards
Saket
Hi Saket,
It's not uncommon to get 401 unauthorized sometimes even for valid destinations with valid credentials.
I would suggest you check the same credentials against another destination that you know is working and also check the recommended authorizations.
Checking your cloud connector configuration should also be helpful.
Thanks
Abhi
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The 401 Unauthorized is known and expected but I''m encountering the same "Unable to export MTAR file. Check the destination configuration" error coupled with an "Error in the http client" when checking configuration from Settings which are really unexpected. For the latter I expect the results of the checks against the CloudIntegration and TransportManagementService destinations.
Our set-up was tested only two weeks ago and unchanged but is now returning the above. I'm wondering if it's not an issue at the platform side.
Actually comment to Tom's question: Copying over statement from CAS support (BC-CP-LCM-CAS) from incident (similar, actually confirmed by now), hopefully helping here as well [although actually not my area of expertise]
BR/HTH,
Hans-Dieter (CTS+/cloudTMS)
User | Count |
---|---|
93 | |
10 | |
10 | |
9 | |
9 | |
7 | |
6 | |
5 | |
5 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.