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Feb 26, 2021 at 01:06 PM

SAP CAI in MS Teams "Unable to reach app. Please try again"

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unable-to-reach.pngHello experts,

We are facing a frequent issue in MS teams "Unable to reach app. Please try again.". Could you please tell us what is the reason for this issue and is there any solution? and how to trouble shoot this issue in MS Teams to check if something went wrong with MS Teams channel. ( attached screenshot)

This issue is specific to MS channel and CAI test console working fine.

Thanks,

Roy

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