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Platform Search is not available because BI platform cannot validate the search's file paths.

mgrackin
Contributor
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Is anyone else experiencing a sporadic problem with Platform Search where the following error message appears on the CMC when checking the Platform Search application? We are running BusinessObjects 4.2, Patch 13 on Windows Server 2012 R2.

Platform Search is not available because BI platform cannot validate the search's file paths

We have never ever had an issue with Platform Search until we applied BusinessObjects 4.2, Patch 13. I am aware of how to clear the error but it keeps occurring sporadically, roughly once a month. I have worked with SAP but the suggestions they provided have not permanently eliminated the issue.

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Answers (2)

Answers (2)

dgoodinson
Member
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Did you manage to resolve this issue? We're now facing the same. We're on 4.2 SP8

mgrackin
Contributor
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Unfortunately, no. I am checking the Platform Search Application daily and rebuilding when necessary. There seems to be an issue maybe every 3-4 weeks. I asked about this at the 2021 IBIS conference and this seems to be a common problem with no solution even from SAP. Sorry.

ayman_salem
Active Contributor
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Have you tried checking that you have enough space for the java tmp directory?

mgrackin
Contributor
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Yes there is plenty of temp space on the disk where the java temp is pointing.