NW Java Support Tool - Server returned 401. User authentication seemed to be failed

[eugenio_araujo]

Hi !

We need to run SAP NW Java Support Tool to calcule the dependency analysis.

But we cannot finish the execution due the following error: Error while Getting the Latest Patches!

Process of getting latest patches started!
Getting the Latest Patches...
Getting latest patch for SCA (001/081): LM-MODEL-NW
Getting latest patch for SCA (002/081): LM-CTS
Getting latest patch for SCA (003/081): LM-SLD
Getting latest patch for SCA (004/081): PIB2BSFTP
Getting latest patch for SCA (005/081): CU-BASE-JAVA
Server returned 401. User authentication seemed to be failed.

The error occurs in the middle of the process.

How to solve this issue ?

Thanks,

Eugenio

[cris_hansen]

Hi Eugenio,

Maybe a bit late, but check KBA 2791505 regarding this issue.

Regards,

Cris