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Feb 09, 2021 at 04:21 PM

category not synchronized during single product synchronization in Backoffice

180 Views Last edit Feb 10, 2021 at 06:39 AM 2 rev

Hybris Version : 2011

During a single product synchronization in Backoffice, attached supercategories are not getting sync from product catalog Staged->Online version. However, product is getting synchronized successfully in Product Catalog Staged->Online.

Here is the error in console :

[CatalogVersionSyncMaster] 1. pass, 0 (+0) of 0 items processed (0 %), 0.00 items/sec, 1 (+1, deadlocks:0) items dumped. [CatalogVersionSyncMaster] 1. pass, 0 (+0) of 0 items processed (0 %), 0.00 items/sec, 1 (+1, deadlocks:0) items dumped. [CatalogVersionSyncMaster] 2. pass, 0 (+0) of 1 items processed (0 %), 0.00 items/sec, 1 (+1, deadlocks:0) items dumped. [CatalogVersionSyncCronJob] comparing last dumps (1/8924092956702 vs 1/8924093055006) - this might take some time... [CatalogVersionSyncCronJob] done comparing last dumps - dumps are equal [CatalogVersionSyncMaster] sync ended with 1 unfinished items - see last sync media for details [CatalogVersionSyncJob] Finished synchronization in 0d 00h:12m:37s:884ms. There were errors during the synchronization!