I have configured a new SAP cloud platform subaccount (Neo) with connectivity to SAP Successfactors.
SAP SF is the identity provider and trust has been established with the cloud platform subaccount.
However, when launching the extension directory link for this subaccount, we get the error as per the attached screenshot site-not-found-error.png.
I have enabled and configured the portal service in the subaccount, but when i click in the Go To Service link in portal service, it shows the same error.
Following are the configs done on each side :
SAP Cloud Platform Subaccount
We have also followed the settings in notes 2363135 and 2613081.
The same SAP SF system also points to another Neo subaccount and that works perfectly fine.
Does anyone know what could be the possible cause and solution for this issue?