How supplier will get notification to post Credit memo's?

[former_member728232]

Dear team,

We are performing DSN implementation with SAP ERP system in that we found one requirement from customer end as follows:-

Customer used to post debit note from SAP ERP against it supplier should get notification to post an credit memo, so is there any document or solution available that we can suggest to our customer. if yes, kindly let us know.

NOTE:- Once invoice goes to park stage buyer used to create "debit note" if invoice is charged higher that expected., by using two document type.

Thank you so much in advance...!!!

[Prem_Tracz]

There is a chat functionality between supplier and buyer on Ariba Network. Would it be possible to use that one?

Another option: when invoice is posted, perhaps there is a possibility to send a comment in invoice status update message, if it is possible - it requires customisations though

Other option: you can update PO with a new comment and send it to supplier as change order (assuming it is easy to do it for your customer, some customers have strict rules about PO changes)

Alternatively, you can send an email to supplier outside of the system.