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Former Member

Issue with synchronization of articles between SAP B1 and SAP Customer Checkout

Hi Experts

I have integrated SAP Customer Checkout with Business One. Now, while synchronizing articles, I am getting an error for all items. Error message "Discarding Article 'Article Code'; tax rate type code is missing".

I have attached the screenshot of the tax mapping done in SAP CCO under Financial > Tax Rates. Tried mapping three separate SAP B1 fields for R&D.

Based on a wild assumption, in SAP B1, I have also done Tax code determination wherein a tax code has been mapped against item codes. This is the same tax code mapped in CCO.

Please help.

Thanks

Ruchir

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2 Answers

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    Former Member
    Mar 17, 2017 at 09:32 PM

    Hello
    Did you solve this problem ??

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  • Apr 25, 2017 at 10:39 AM

    Hello Ruchir,

    currently we are only supporting the tax codes which are assigned to an article in SAP Business One.

    In SAP Customer Checkout you have to maintain the country

    and the taxcode as it is defined in B1

    then after a synch the article and the correct taxcode should be available in SAP Customer Checkout

    Hope that helps.

    If not I recommend to open an incident using the component SBO-INT-CCO.

    PLease provide us then:

    Version of SAP Customer Checkout

    Version of SAP Business ONe

    Version of B1i Services for SAPCustomerCHeckout & SAPCustomerCHeckoutUi

    and also the log files which can be found in the installation folder of SAP Customer Checkout.

    kind regards

    Stephan

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