CR and DR documents not showing in the Process Flow for a Sales order

[former_member131745]

Hi all,

This query was raised with me earlier today - I have added the answer here in the community in case our community users have similar queries related to sales document process flow. Question: The Credit Memo and Debit Memo documents are not displayed within the Process Flow of a Sales order.

[former_member131745 · Accepted solution]

Answer: This is standard system behavior. The system will only show Debit and Credit Memo Request documents since they are considered the starting point of a new process. To see the DR and CR follow-on documents within the process flow, you need to navigate to the Debit and Credit Memo Requests.

[former_member132363]

Here are some SAP resources you may review based on your topic "of | debit memo documents | sales order | sales document process | credit memo | community | community users"

Display document flow

Apr 29, 2020 ... If we go to the order tracking app, the same. We can only see the entire flow of documents by doing the following process, but for the user it is?...

https://blogs.sap.com/?p=485

Issues related to External Billing Document Request for credit memo

Jun 22, 2020 ... In this blog post you will get to know about Issues related to External Billing Document Request for credit memo. Usually in sales process,?...

https://blogs.sap.com/?p=439

Best Practices for SAP S/4HANA Cloud

Accounting for Incoming Sales Orders - This scope item provides a report of ... You can also check the credit limit when sales documents are created or changed. ... to SAP S/4HANA Cloud Sales Billing as an external billing document request (EBDR). ... Invoice Correction Process with Debit Memo - This process is used for?...

https://support.sap.com/en/product/best-practices-s4hana-cloud.html