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Former Member
Jan 12, 2021 at 03:30 AM

How to maintain export tax for customers without VAT registration number

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Hi everyone

I'm struggeling with the use of TTX1 condition in my sales order for a foreign customer. How can I make sure that the domestic tax percentage will be applied in a sales order for a foreign customer that doesn't have a VAT registration number without having to maintain each combination in the set tax rates sales app?

Example: company in Belgium wants to sell to a customer without VAT registration number in Norway.

Situation 1:
Customer master data:
- no VAT registration number added
- in the sales area, tax classification is set up with country BE, tax category TTX1, Tax Classification 2 (liable for taxes B2C).
Set tax rates sales app:
- tax condition TTX1: country BE: for export tax to country Norway, an extra item is added where tax classification customer is 2; tax classification material is 1; amount is 21 % and tax code is 13.

--> Result of situation 1: in the sales order, TTX1 is correctly applied with 21% VAT.

Situation 2:
Customer master data:
- no VAT registration number added
- in the sales area, tax classification is set up with country BE, tax category TTX1, Tax Classification empty.
Set tax rates sales app:
- tax condition TTX1: country BE: for export tax to country Norway, no extra item is added.

--> Result of situation 2: In the sales order I get the warning message "Pricing error: Mandatory condition TTX1 is missing".

So I was wondering if there's a solution to automatically use the domestic tax in case the customer is a foreign customer without VAT registration number.

Thank you in advance!

Best regards
Annelies