Customer down payment received in bank statement

[former_member542627]

Hi Experts,

We have received customer down payment/prepayment in the bank statement, we have mapped the reconciliation accounts to the special GL indicator - A

Now we are trying to post to that customer (App : Reprocessing bank statement) with SpGL indicator - A, but system is showing below error message. Can you please advice any way out.

Thanks,

Amit

[former_member132315 · Accepted solution]

Hello Amit,

How are you?

Hope that you're doing well.

The process of down payments is supposed to be based on down payment requests.

There's a FIORI App For Customers Down payment requests:

> Manage Customer Down Payment Requests

- https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F1689')/S18OP

And also one for Suppliers:

> Manage Supplier Down Payment Requests

- https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F1688')/S18OP

When you use the App Reprocess Bank Statement Item with an incoming payment and you want to post it as down payment, you can refer to the corresponding down payment request. If the down payment request number is part of the payment reference / memo line, the system would be able to find the down payment request and add it for clearing. Alternatively you can manually select the down payment request line item by using the function "Select More". Here you need to enter the customer account ID and include "Special G/L transactions".

The Special GL Indicator for the down payment line item is derived based on the down payment request.

Also as far as I'm aware there's option to manually enter a Special G/L indicator.

I hope this helps.

Best regards,

Gabriel.

[former_member542627 · Accepted solution]

Hi Gabriel,

I am good. Thank you

Hope you are doing good.

Thank you so much for your quick response.

As per your suggestion I have created customer down payment request and it does appear in "select more" option.

We are able to clear this line item but it would be great if you can suggest the manual option of entering SpGL ind otherwise every time user has to create down request, comeback to reprocessing and clear.

Thanks,

Amit