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May 13, 2020 at 08:58 AM

Service Entry Sheet - Withdrawal from Approval


Hello - with the recent 2005 release, we are getting error message "CANCEL_APPROVAL" is not enabled. See attached.

This happens when click on "Withdrawal from Approval" after submitting the service entry sheet for approval. Currently we have setup workflow as Automatic Release of Service Entry Sheet which does not require any approval and automatically goes to status "Approved". Perhaps when click "Withdrawal for Approval" the service entry sheet should revert back to original status "In Process" instead of prompting error.

Is this error message a bug or expected?

Best regards,


SES - Withdraw from approval 2005.png