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Jan 16, 2020 at 09:25 AM

S/4HC Integration with SuccessFactors: How to limit transfer of availability information to professional services employees?


Hi all,

in our demo landscape, we have connected our SAP S/4HANA Cloud Test and Demo (S4HC T&D) system with our SuccessFactors (SF) system via SAP Cloud Platform (SCP) and enabled various iFlows, especially for the transfer of availability information of employees listed in SF. Now, we experience the following three issues:

  1. Within the Advanced Resource Management (DE_1KC) all employees listed in SF are shown as available professional services resources, even if they do not belong to the respective service organization. But we would like to see only those who actually work in professional services.
  2. The transfer of the availability information from SF via SCP to S4HC takes very long (several hours, most often only over night), even though we configured all systems & iFlows to replicate the information within minutes.
  3. The transferred availability information is limited to the next 30 days, even though we configured it to be 90 days.

So the question is, how can we limit the transferring of availability information to the employees actually belonging to the professional services organization? Is there a configuration in S4HC, SCP or SF? Or, do we need an extension (in-app or side-by-side) for this?

Any tips, hints, or thoughts are welcome! Thanks!

Best regards, Marcus