Here sharing few queries with respect to last session (16-July-2019)on SAP S/4HANA Cloud 1908- Service Management.
- Whether ‘back-flushing’ type of functionality is available here in processing the service procurement cycle?? (I.e. at time of GRN/SES – service acceptance - automatically relevant Invoices are posted in system & shared with given vendor on regular basis – just like normal logistics good receipt cycle back-flushing )
- When during this service request redressal using cloud service management – user can use inventory item with proper financial impact ensured??
- If answer is yes for point 1 above - whether relevant service mgt analytics analyses will be applicable on such auto service posting on real-time basis??
Thanks in advance.