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author's profile photo Dhunjishaw Sunavala
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Dhunjishaw Sunavala

Name of my Identity Authentication Service (IAS)Admin

Posted on Nov 04, 2019 at 04:47 AM 564 Views

We have recently got the S/4HANA Cloud subscription. We have created the user ids on it but the end users have not received any emails containing the login info and password.

Our S/4 Cloud system is linked to our existing Identity Authentication Service (IAS) system.

How do we find out who is our IAS admin?

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    author's profile photo Lucian Marian
    Lucian Marian
    Posted on Nov 05, 2019 at 02:02 AM
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    Hello Dhunji,

    that is the IT contact person mentioned in the contract.

    If you don't know who that person is or lost the initial activation email you need to contact the SAP Identity Service team directly or via support incident:

    See notes :

    https://launchpad.support.sap.com/#/notes/2637748

    https://launchpad.support.sap.com/#/notes/2517844

    Regards,

    Lucian

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