No Resources found for Workpackage

[StefanieSchulke]

Dear community,

I activated the 1KC - Advanced Resource Management on our partner demo tenant, but since then no resources can be found to staff work packages for customer projects. Even if I create a new employee for that company with the right cost center, and also with enough availability. I also checked the Resource Management for Projects app, but no staffed hours and free hours show up. 
Before adding the 1KC scoping item, I already created a customer project, staffed it, wrote hours on it and also billed it. Therefore, the Resource Management for Projects app should give some results there as well.

Are there any further steps I should perform after the activation of 1KC scoping item to resolve this problem or could this problem be caused by something else?

Kind regards,

Stefanie Schulkes

[ana_goncalves · Accepted solution]

Hi stefanieschulkes,

Once scope item 1KC (Advanced Resource Management) is activated in your system, you need to maintain daily availability for your employees. Otherwise, as you have experienced, you will not be able to staff resources.

Daily availability can be maintained via replication from SuccessFactors Employee Central or, in case this integration is not in place, through API Manage Workforce Availability. For the latter approach, you can find a guide in the Roadmap Viewer which describes how to maintain daily availability data using the API: https://go.support.sap.com/roadmapviewer/#/group/BE47098A-617A-43EF-A27E-DFD801D70483/roadmap/IMPS4H...

Additionally, you may find the following threads useful:

https://answers.sap.com/questions/13243874/view.html

https://answers.sap.com/questions/13243925/view.html

https://answers.sap.com/questions/13242746/view.html

Kind regards,

Ana

[StefanieSchulke · Accepted solution]

Thanks Ana, the advanced resource management scoping item works now!