Differences between order type CMR4 and CR

[Former Member]

Hi experts,

can you kindly explain me which are the differences between order type CMR4 and order type CR? In particular, when to apply CMR4 and when to apply CR.

Thanks and regards

Daniele

[karsten_fehmer · Accepted solution]

Hello Daniele,

CR and CMR4 are used in different contexts (scope items).

CR belongs to 1EZ (Sales) whereas CMR4 belongs to J14 (Professional Services).

Kind regards,

Karsten

[Former Member · Accepted solution]

Hello Karsten, thanks for your reply. Thus, for what I understood, the difference is that CMR4 is used for Professional Services Scenarios where CR for Sales Scenarios. Is it correct?

[karsten_fehmer]

This is correct

[former_member132363]

Here are some SAP resources you may review based on your topic "order type"

S/4HANA Cloud - Flexible Workflow for Purchase Order Approval

Jan 21, 2019 ... The workflow approval process for Purchase Order requires configuration to be done for Purchase Order document type and define conditions?...

https://blogs.sap.com/?p=528

2222089 - Outline of Order Types for Commerce

This KBA article provides more information about User classification, LMS Commerce Order Types and their relation to generate new Order in Successfactors?...

https://apps.support.sap.com/sap/support/knowledge/public/en/2222089

2682689 - Error Message: Order block Overall block is set for ...

Messages of type CustomerOrderReplicationIn fail to replicate to C4C (SAP Cloud for Customer) with the error: ' Order block Overall block is set for document ?...

https://apps.support.sap.com/sap/support/knowledge/public/en/2682689

[former_member132363]

Here are some SAP resources you may review based on your topic "order type"

S/4HANA Cloud - Flexible Workflow for Purchase Order Approval

Jan 21, 2019 ... The workflow approval process for Purchase Order requires configuration to be done for Purchase Order document type and define conditions?...

https://blogs.sap.com/?p=528

2222089 - Outline of Order Types for Commerce

This KBA article provides more information about User classification, LMS Commerce Order Types and their relation to generate new Order in Successfactors?...

https://apps.support.sap.com/sap/support/knowledge/public/en/2222089

2682689 - Error Message: Order block Overall block is set for ...

Messages of type CustomerOrderReplicationIn fail to replicate to C4C (SAP Cloud for Customer) with the error: ' Order block Overall block is set for document ?...

https://apps.support.sap.com/sap/support/knowledge/public/en/2682689

[Sai_Kasturi]

Hi Daniele,

In terms of document type configuration, there is a subtle difference between the two.

The document type CR is defaulted with billing block 'Y8' and Read Customer Material Flag (Customer materials allow the specification of unique, customer-specific names, as well as other information, for materials in a company). Whereas, the document type CMR is NOT defaulted with these two settings.

Now, the purpose of these document types is linked to managing sales document workflows (New & Obsolete).

1) To create approval workflows (New) for credit memo requests, you must use the document type without the billing block. And for this purpose the document type CMR can be used as its NOT defaulted with billing block (standard configuration)

2) And to create approval workflows for credit memo requests using the obsolete method, you must have the billing block defaulted in the sales document types, in this case the billing block of document type CR is defaulted to 'Y8'.

Hope this clarifies.

Thanks

Sai